Privacy policy

Privacy Policy

Last Updated: June 28, 2026

Birds Coffee Co. ("Birds Coffee", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, create an account, subscribe to our emails, or otherwise interact with our services.

By using our website or purchasing from Birds Coffee Co., you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Customer support communications

  • Device information such as IP address, browser type, and website activity

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Process payments securely

  • Provide shipping updates and order notifications

  • Respond to customer service inquiries

  • Improve our website and customer experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Send marketing emails and promotions if you choose to receive them

Payment Processing

Payments are securely processed through third-party payment providers available through Shopify.

Birds Coffee Co. does not store or have direct access to your complete credit card information.

Shopify

Our website is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Shopify may collect and process information necessary to operate the website, process transactions, prevent fraud, and improve the shopping experience.

For additional information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your shopping experience, remember preferences, analyze website traffic, and help us improve our services.

These technologies may collect information such as pages viewed, time spent on the website, products viewed, and shopping cart activity.

You may disable cookies in your browser settings, although some website functionality may be affected.

Marketing Communications

If you subscribe to our email list, we may occasionally send updates regarding new coffee releases, promotions, events, and company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You will continue to receive transactional emails related to your orders and account activity.

Sharing Information

We do not sell your personal information.

We may share your information only with trusted third-party service providers necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Website analytics providers

  • Email marketing providers

These service providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Birds Coffee Co.
PO Box
Cleveland, Ohio 44124
United States

Email: birdsecoffeeco@gmail.com